We had one of our systems fail recently on our downtown home and Dave answered my call when I was trying to sort out the HVAC insurance policy I had through Duke energy. Bad policy, but Dave’s a great guy!
He gave us a very good price on a Goodman unit and, despite the heat wave, scheduled installation quickly. Nick arrived on time, finished on time and came out to adjust a couple of weeks later. A fine young man.
Rob came out today to do a final check and answer a few questions and point out some places I could better seal my upstairs.
Really a very skilled and gracious person. Everyone who has helped us, from those in the office to those who came to our home were so very kind, courteous and efficient.
I’ve been working on and rehabbing houses for 40 years and have had lots of contact with a variety of tradespeople. The way this team works, deals with people, the follow-through, the photographing and chronicling the stages of repair and sharing it with the team is singular, effective and reassuring to a customer like me.